4. RIGHTS TO ACCESS, RECTIFY, CANCEL, AND OBJECT
4.1. You have the right to access, rectify, cancel, and object to the processing of your personal data by directing any such requests to Valuo,LLC, 901 College Street, Toronto, ON Canada M6H 1A3 as stated in the applicable privacy laws. In order to make things easier for you, and without prejudice to the legal requirements Valuo must comply with under the laws, Valuo allows you to exercise the above-mentioned rights by linking to our Privacy Report of Valuo.
5. PERSONAL INFORMATION ABOUT USERS AND RESPONDENTS Valuo is used by Valuo “Users” and by Valuo “Respondents”. The information we receive from Users and Respondents and how we handle it differs, as set out below.
5.1. Valuo USERS As a User, we collect information relating to you and your use of our Services from a variety of sources:
(i) Information we collect directly from the User
a) Registration information: information you provide to us when you register for an account.
b) “My Account” settings: you can view and edit various preferences and personal details on “My Account” settings. For example, your default language, Valuo name, and Valuo URL.
c) Valuo data. We store your Valuo data (questions and responses) for you.
d) Plan+Billing info: we store information about your Plan. If you are subscribed to a PRO account, we require you to provide your billing details.
e) Other data you want to share: We may collect your personal information or data if you submit it to us in other contexts. For example, if you provide us with a testimonial, or when running a contest with Valuo.
(ii) Information we collect about the User indirectly or passively when interacting with us
a) Usage data: Valuo collects usage data about the User whenever he/she interacts with our services.
b) Device and application data: Valuo collects data from the device and application the User uses to access our services, such as the IP address and browser type. We may also infer the geographic location based on the User IP address.
c) Referral data: if the User arrives at a Valuo website from an external source (such as a link on another website or in an email), we record information about the source that referred the User to us. d) Information from third parties: Valuo may collect User personal information or data from third parties if the User gives permission to those third parties to share such information with us.
e) Information from cookies and page tags: Valuo uses third party tracking services that employ cookies and page tags (also known as web beacons or web bugs) to collect aggregated and anonymized data about visitors to our websites. This data may include usage and User statistics.
5.2. Valuo RESPONDENTS
As a Respondent, when you respond to Valuos hosted by Valuo, we collect, on behalf and upon instructions of the Valuo’s Users, information relating to you and your use of our services from a variety of sources:
(i) Information we collect directly from the Respondent: Valuo responses
(ii) Information we collect about the Respondent from other sources
a) Usage data: Valuo collects usage data about the Respondent whenever he/she interacts with our services.
b) Device and application data: Valuo collects data from the device and application the Respondent uses to access our services, such as, among others, the IP address, browser type and operating system. We may also infer the geographic location based on the Respondent IP address.
c) Referral data: Valuo records information about the source that referred the Respondent to a Valuo (i.e. a link on a website or in an email).
d) Information from cookies and page tags: Valuo uses third party tracking services that employ cookies and page tags (also known as web beacons or web bugs) to collect aggregated and anonymized data about visitors to our websites. This data may include usage and User statistics.
e) Email address: Valuo records the email address if the User provides it to us in order to send the Respondent a Valuo invitation email. The Respondent may opt out of receiving email invitations to complete Valuos that are sent by Users via Valuo.
6. PURPOSES OF THE USE AND SHARING INFORMATION
6.2. We also use your information to review, investigate, and analyze how to improve the services provided. We may also collect and analyze your data to monitor, maintain and improve our services and features.
6.3. We internally perform statistical and other analysis on information we collect (including usage data, device data, referral data, question and response data, and information from page tags) to analyze and measure user behavior and trends, to understand how people use our services, and to monitor, troubleshoot, and improve our services, including to help us evaluate or devise new features.
6.4. We may use your information for internal purposes designed to keep our services secure and operational, such as testing purposes, troubleshooting, to prevent abusive activity (i.e. fraud, spam, phishing activities), and for service improvement, research, and development purposes.
6.6. Likewise, we collect your personal data for the purposes of answering your questions and provide you Valuo tips and news regarding Valuos by any means, including email and similar means of electronic communication. In order to customize such information and commercial communications as much as possible, Valuo may use statistical techniques that allow the creation of user profiles and data segmentation. If you do not wish to receive such information and commercial communications, regardless of the form of communication used, please inform us of your decision free of charge through the above-mentioned means to exercise your rights, and in any case, by means of the box that follows. Your agreement to receive information can be revoked at any time, but such revocation shall not be retroactively applicable.
If you do not wish to receive the above-mentioned information and commercial communications, let us know by contacting us using the “About Us” link.
6.8. Your data is not disclosed to any third party except (i) for providing the services you requested and for which Valuo collaborates with third parties, (ii) when we have your permission, (iii) when it is required by a competent authority in the exercise of its duties (for example in order to investigate, prevent, or take action regarding illegal activities), or (iv) as otherwise required by law.
6.10. If ownership of all or substantially all of our business changes, or we undertake a corporate reorganization (including a merger or consolidation), or any other action or transfer between Valuo entities, you expressly consent to Valuo transferring your information to the new owner or successor entity so that we can continue providing our services. If required, Valuo will notify the applicable data protection agency in each jurisdiction of such a transfer in accordance with the notification procedures under applicable data protection laws.
7.1. A cookie is a small string of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity throughout the Valuo Service and that information helps us to understand your preferences and improve your experience.
8. CANCELING YOUR ACCOUNT, OPTING OUT OF EMAIL, AND MODIFYING PERSONAL INFORMATION
8.1. You may cancel your account and you may opt out of receiving any emails from Valuo at any time by contacting our Help Center page. Deleting your account will cause all the Valuos data in the account to be permanently deleted from our systems within a reasonable time period, as permitted by law and will disable your access to any other services that require a Valuo account. We will respond to any such request, and any appropriate request to access, correct, update or delete your personal information within the time period specified by law (if applicable) or without excessive delay. We will promptly fulfill requests to delete personal data unless the request is not technically feasible or such data is required to be retained by law (in which case we will block access to such data, if required by law).
8.2. You may modify your personal information by logging in and visiting your settings on the “My Account” page and “Plan + Billing” page, following the instructions provided, or going to our “About Us” page.
8.3. We encourage you to promptly update your personal information when it changes. Information concerning your past behavior with the Service may be retained by Valuo as long as necessary for the purposes set out below.
9. RETENTION OF YOUR INFORMATION
10. HOW TO CONTACT US